Please read our Hire Terms & Conditions below and must be discussed with us if any concern before placing an order.

• • A minimum hire value $100 for self pickups. 
  • All equipment from DIY hire must be returned in its original condition & packaging.  Failure to do so will incur in loss of bond. Extra charges may apply if bond amount is not sufficient to cover replacement or repair cost.
  • A minimum hire value of $300 required for all delivery orders ,not including delivery fee
  • Quotes are only valid subject to availability at the time of confirmation.
  • 50% deposit to confirm booking (excluding bond) must be paid within 07 DAYS of invoice date, Balance payments are required 15 days prior to event
  • Change of location location will incur additional charges. Minimum 24hr notice must be given.
  • We reserve the right to cancel any order if we deem it unsafe due to weather or unsuitable venue.
  • MUX Events shall not be liable for any license or parking fees required for venue/outdoor setups. All fees incurred must be paid by customer.
  • All items must be returned by due date as specified on invoice unless prior arrangements have been made and agreed upon.
  • Late return fee will be applicable equal to per day hire.
  • Full replacement cost must be paid by customer if any damage during hire period.
  • MUX Events shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, miss-use, or abuse of the equipment by the customer.
  • Customer must pay all fees relating to debt recovery if damaged or lost items are not paid for within 14 days of invoice being issued.

Cancellations and Refund Policy

• • Cancellations by client will forfeit all deposits paid whatsoever the reason may be.
  • If the event is cancelled within 15 days before the event date, full payment is required to be paid
  • If the event is cancelled by MUX Events, we’ll pay full refund to the customer.
• • So far as the law permits, customer assume all responsibility and risk with respect to the use of chairs, tables, shades and any other equipment provided to you by the company which are provided ‘as is’ without warranty, representations or conditions of any kind. you use equipment at your own risk and the company, its employees, agents and/or representatives will not be liable for;
  • By confirming a quote via email or paying deposit, the Customer acknowledges & agrees to these terms & conditions.